Retail & E-commerceE-commerce Platform Redesign
Leading Retail Enterprise
Traditional e-commerce platform experience outdated, conversion rate declining, poor mobile experience, serious user churn
Challenge
Traditional e-commerce platform experience outdated, conversion rate declining, poor mobile experience, serious user churn
Solution
Full-stack user experience reconstruction, including in-depth user research, interaction flow optimization, visual system upgrade, frontend performance optimization
Results
156%
Conversion Rate Increase
68%
Mobile Order Ratio
60%
Load Speed Improvement
94%
User Satisfaction
"The professional capability of WXZBot team is impressive. They not only improved our conversion rate, but more importantly, established a user-centered product thinking."
— Client CTO